Broken or Non-working items
Over 13% of the reviews mention broken or non-working items, regardless of the star rating they end up giving the property. It could be a relative small of item such as a fan not working or a larger items like the heater in a pool that is broken. Regardless if is something is broken you will probably see it in your reviews. If your goal is to become a Superhost if something is broken you are better off taking it out of the rental than leaving it there if you can’t replace or fix it.