Your vacation rental or AirBnb shouldn’t be full of extra items that make the home look cluttered and compact. However you do need some things that renters look for that we may not fall into the other categories we have listed. So everything else that other reviews have commented on is listed here. If you have any thing else you think we should add we would love to hear about it! E-mail us at email@example.com.
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Internet access is one of the most important items to consider these days. Unless your rental is in a VERY remote area, your property will access to the internet. You should get the fastest download speed available for your budget. In fact a recent article in the Daily Mail found that it is more important than a good nights sleep to travelers!
Make sure your internet connection instructions are easily located and explained in the Welcome Book. One of the first things a renter will do is connect to the Wi-Fi sometimes even before unpacking. Don’t let a slow or broken Wi-Fi affect your reviews!
Most owners will have areas in the rental to store their own personal items. Renters will understand this, but it is vital to store your items properly. Make sure your items are in locked cabinets, drawers or room(s).
Don’t leave drawers full of clothes. Don’t leave your bathroom full of your personal soaps, shampoos, wash clothes, etc. Don’t have excessive family pictures throughout the rental. One or two photos of the owners featuring their hobbies or the property are okay, too many may make the renter feel like they are staying at a distant relative’s house.
Remove any religious or political items you have in the house. Not everyone will share your beliefs, and this may affect who will rent from your property again.
Your in between renters cleaning checklist should include a check for lighting. Make sure ALL of the lights in the rental work. In between rentals check for any bulbs that may have burnt out. DO NOT just remove burnt out bulbs, replace them with bulbs that are consistent in color and wattage for the fixture. Pay special attention to stairwell and hallway lights, where having a non-working light could be a safety hazard. This relativity easy habit can make a big difference in how your renter evaluates your rental.
Make sure you have spare light bulbs for all of the lights in your rental. List the location of these spare bulbs in yourWelcome Book so that they can be easily found when needed.
Some counties or cities may require your rental to have emergency battery-operated exit lights; so check your local regulations.
If your rental has a fireplace make sure it is ready to use, even in the summer. Some renters don’t own a fireplace, and that is something they will look forward to in the rental. Make sure you provide usage instructions in the Welcome Book (e.g. how to close and open the flue so they don’t fill the home with smoke).
You should provide some wood and a fire starter/matches. If you rental is in a cold climate you will want to make sure you have enough wood for your rental’s average nightly stay. Firelogs will probably be a better bet in warmer areas or during the summer, they are convenient for your guests and also cause less of a mess compared to wood.Your fireplace should have a screen for safety to prevent logs from rolling out and curious little ones from reaching in. Fireplace tools in good working condition, a fire extinguisher located close by, and a container to store the ashes should also be made available. Check your local regulations for any specific rules that might be in place regarding fireplaces.
Any exterior doors and windows that can be opened should have a screen if at all possible. Lack of screens could lead to a house full of bugs and possibly a negative review. Make sure to regularly check that your window screens are clean and without rips or tears. Not only will screens prevent undesirables like bugs, but they will also allow for a nice air flow through your home, which can help keep a comfortable temperature for your renters and a lower energy bill for you.
French doors are a little bit tougher. If you find that your renters want to keep the French doors open, you might want to consider installing vanishing screens.
Air Conditioning may not be necessary in all rentals (e.g. if you have cool ocean or mountain breezes.) If your property is located where the climate can get hot and it does not have A/C, make sure to disclose this fact in your online description. You may not think a couple of months of hot weather are a big deal, but remember, your renter is on vacation and they will not want to be uncomfortable when they are at their home-away-from-home.
Make sure your A/C unit is in good working condition and regularly replace the filters (e.g. more frequently if you allow pets or the unit has experienced high usage).
Drapes and/or blinds should be regularly checked for functionality, cleanliness and breaks/tears. Make sure your renters do not have a difficult time operating your window coverings; fix and replace them as needed and avoid people just “muscling” them open and closed.
Property owners should consider installing light-blocking drapes or blinds in the bedrooms. Not every renter wants to wake up at the crack of dawn! If you have skylights in the bedrooms consider shutters over the skylights as well. These measures will also help with the temperature control of your property, possibly saving you some money on your electricity bill.
Each of these items are unique so we won’t dig into the specifics for any of these amenities; however, it is important that if you offer these on your property make sure they are in good working order. Your renters will expect to be able to use everything on your property while they are there, so if they will not have access to such an amenity during their stay, make sure you alert them ahead of time so that they can alter their plans if need be. Many people select their vacation rental based on the availability of such amenities so if anything is broken or unavailable during their stay, expect to see that in their reviews.
One note on pool maintenance: make sure that the maintenance schedule is known by your renters so there are no surprises. Your renters will not want the pool guy showing up during their family barbecue or having access to the pool blocked off after cleaning chemicals have been added. No one wants to be unexpectedly shut out of a pool while on vacation on a hot summers day.
Rugs should be kept clean and if they are starting to turn up on the corners look to have them fixed or replaced. Not only does it not look good to see corners turned up it is a safety issue as a renter could trip over them.
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